Your GP surgery should usually be your first point of content if you have particular concern about your health. Appointments are available 7 days a week, including in the evenings, on weekends and bank holidays. These appointments can be booked online or over the phone.
Appointments can take place by phone, video, or face-to-face depending on your preference and clinical need.
A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. This means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist, or social prescriber.
Appointments out of hours
If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 020 8918 0580.
When the practice is closed, please ring NHS 111 or use NHS 111 online and they can help you with booking an urgent GP appointment.
Routine and urgent appointments are provided in the evening and weekends.
You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.
If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.
If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen.
If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling 0800 995 1000.
For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare
We offer an online appointment booking system. Please ask our reception staff for details.
View our opening times
Routine Appointments
You can book a routine appointment up to 2 weeks in advance.
Your appointment is to discuss one condition with the GP. If you want to discuss more than one issue please make another appointment. This is so that the GP does not over run and therefore other patients are kept waiting.
It is possible to book a double appointment and these are generally for patients with Chronic health conditions i.e. Diabetes, Asthma etc.
You may have been invited by SMS to book a routine appointment for an annual review, blood pressure check, cervical cytology screening. You can choose a convenient appointment by following the booking link in your SMS invitation.
Emergency/Urgent Appointments
These are for “emergency” situations and not for colds and sore throats etc.
For emergency, and any ailments causing concerns that you feel you need to consult your GP, an appointment can be booked on the day (emergency appointments). Appointments with the GP can start from 8.30am depending on the day, please call reception to book these appointments.
Please arrive on time for your appointment and remember to cancel your appointment if you can no longer keep it: someone else may need to see the doctor urgently.
Evening & Weekend Appointments Available to Book Online
Evening and weekend appointments are available with GPs, Advanced Nurse Practitioners and Nurses at Petersfield Surgery, 70 Petersfield Avenue, RM3 9PD
Book online at https://bookings.herohealth.net/s/y3loarhs.
If you have any issues booking an appointment please contact the practice.
If you need help when we are closed
Cancelling Appointments
Please cancel your unwanted appointment in advance or on the day if necessary. If you fail to cancel your appointment and fail to attend more than three times you may be removed from our list.
Contact us online
If you need help with a non-urgent medical or admin request, you can now contact us online.
Submit a new request.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
Requests should be made before 11.00am and should be requested for housebound patients. Transport problems is not a reason for requesting this service.